Arthur D. LittleArthur D. Little

Publications / Reports

Reinventing Telecom Distribution

Reinventing Telecom Distribution

How to Rationalize and Innovate Telecom’s Physical and Online Retailing

CEOs of telecom operators are getting concerned that distribution networks are increasingly becoming a driver of costs rather than revenues. Historically the main source of acquisitions, retail has become an expensive inheritance for telecom operators in mature markets and needs to be rethought. Telecom operators need to rationalize their distribution footprint, leverage multichannel opportunities, innovate store concepts to meet new market trends and, as a result, be able to restore the use of distribution networks as a strategic lever.

Released: December 2013

Download File ADL_TIME_2013_TelecomDistribution_01.pdf (.PDF, 374 Kb)

« previous report | next report »

« back