Arthur D. LittleArthur D. Little

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Regaining control

Regaining control

How to break free from the complexity trap

Complexity poses one of the biggest challenges that operations managers face today. Rapid advances in technology make it possible for businesses to increase product variants and service offerings to meet customer demands. In addition, value chains are far more complex than ever before. In fact, the diversification of products and markets has reached such a level that aligning the overall portfolio with the operations system is now a major concern for operations managers worldwide. To manage this everincreasing complexity, Arthur D. Little has developed an Operations Management Framework to support structured decision-making on complexity issues. By bringing their business’s inherent complexity in line with their capacity to manage complexity, companies can escape the complexity trap and secure long-term profitability.

Released: September 2008

Download File OM_2008_Regaining_Control_01.pdf (.PDF, 1.0 MB)

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