Arthur D. LittleArthur D. Little

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OEM After Sales Strategy

OEM After Sales Strategy

The case for innovation

With sales of new cars slowing and profit margins decreasing, after sales is becoming an increasing important source of revenue for many OEMs. But they face stiff competition in this arena from new players intent on seizing a share of the after sales market.

Released: October 2008

Download File ADL_OEM_After_Sales_Strategy_02.pdf (.PDF, 1.9 MB)

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