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François-Joseph Van Audenhove

Managing Partner

Global Practice Leader, Travel & Transportation

François-Joseph assists transportation organizations in addressing complex strategic and organizational transformation programs.

Areas of Focus

Education

Solvay Business School (Brussels)
Master of Business Administration
UCL University (Louvain-La-Neuve)
Master in Law

Past Experience

Imphobia Media Company
Managing Director

François-Joseph Van Audenhove is a Partner based in Arthur D. Little's Brussels office and is the Global Practice Manager Travel and Transportation (T&T).

François-Joseph is part of the Strategy & Organization practice and responsible for our Global Competence Center in Rail and Urban Transport. He also heads the Future of Urban Mobility (FUM) Lab, our think tank on mobility, and is a recognized key speaker on mobility topics. 

François-Joseph specializes in the management of complex strategic and organizational transformation programs, serving clients across several industries on topics ranging from strategy development and implementation, strategic positioning, commercial offering redesign, value-based risk management, performance improvement to strategic competence management. 

Public transport fare models
Travel & transportation
Public transport fare models
Find out more
Sharing in success
Travel & transportation
Sharing in success
Find out more
Postal retail networks
Travel & transportation
Postal retail networks
The digitalization of the economy is profoundly changing trade. Traditional retailers must transform to survive reduced foot traffic and sales. Postal operators that have not yet outsourced their branches face the same problems as retailers, amplified by the progressive disappearance of mail, the growth of virtual banking, and the digitalization of a substantial proportion of counter operations. A deep transformation is necessary.
Find out more
ESG: Last call to take effective action
ESG: Last call to take effective action
Find out more
End-to-end incident management in transport: A key driver of customer excellence
Travel & transportation
End-to-end incident management in transport: A key driver of customer excellence
Performance around punctuality (and regularity) has not made enough progress in reaching customers’ high standards in spite of many programs. Similarly, the occurrence of other adverse events — faulty passenger information, defective seats — and the absence of prompt, satisfactory treatment of such issues generate disappointment, which may offset any positive customer experiences. In this Viewpoint, we reflect on the levers transport operators should put in place to better prevent, identify, and control operational incidents — and boost customer satisfaction.
Find out more
Toward sustainable, efficient & resilient mobility systems
Travel & transportation
Toward sustainable, efficient & resilient mobility systems
Tom Teixeira, Marcus Beard, François-Joseph Van Audenhove, Martijn Eikelenboom
Most transportation systems and companies have defined elements of their sustainability strategy and launched initiatives related to improving efficiency and strengthening resilience. However, we believe these concepts — sustainability, efficiency, and resilience (SER) — should be considered not in isolation but with a holistic and integrated view.
Find out more

François-Joseph Van Audenhove is a Partner based in Arthur D. Little's Brussels office and is the Global Practice Manager Travel and Transportation (T&T).

François-Joseph is part of the Strategy & Organization practice and responsible for our Global Competence Center in Rail and Urban Transport. He also heads the Future of Urban Mobility (FUM) Lab, our think tank on mobility, and is a recognized key speaker on mobility topics. 

François-Joseph specializes in the management of complex strategic and organizational transformation programs, serving clients across several industries on topics ranging from strategy development and implementation, strategic positioning, commercial offering redesign, value-based risk management, performance improvement to strategic competence management. 

Public transport fare models
Travel & transportation
Public transport fare models
Find out more
Sharing in success
Travel & transportation
Sharing in success
Find out more
Postal retail networks
Travel & transportation
Postal retail networks
The digitalization of the economy is profoundly changing trade. Traditional retailers must transform to survive reduced foot traffic and sales. Postal operators that have not yet outsourced their branches face the same problems as retailers, amplified by the progressive disappearance of mail, the growth of virtual banking, and the digitalization of a substantial proportion of counter operations. A deep transformation is necessary.
Find out more
ESG: Last call to take effective action
ESG: Last call to take effective action
Find out more
End-to-end incident management in transport: A key driver of customer excellence
Travel & transportation
End-to-end incident management in transport: A key driver of customer excellence
Performance around punctuality (and regularity) has not made enough progress in reaching customers’ high standards in spite of many programs. Similarly, the occurrence of other adverse events — faulty passenger information, defective seats — and the absence of prompt, satisfactory treatment of such issues generate disappointment, which may offset any positive customer experiences. In this Viewpoint, we reflect on the levers transport operators should put in place to better prevent, identify, and control operational incidents — and boost customer satisfaction.
Find out more
Toward sustainable, efficient & resilient mobility systems
Travel & transportation
Toward sustainable, efficient & resilient mobility systems
Tom Teixeira, Marcus Beard, François-Joseph Van Audenhove, Martijn Eikelenboom
Most transportation systems and companies have defined elements of their sustainability strategy and launched initiatives related to improving efficiency and strengthening resilience. However, we believe these concepts — sustainability, efficiency, and resilience (SER) — should be considered not in isolation but with a holistic and integrated view.
Find out more

More About François-Joseph
  • Solvay Business School (Brussels)
    Master of Business Administration
  • UCL University (Louvain-La-Neuve)
    Master in Law
  • Imphobia Media Company
    Managing Director